Ivyline
Ivyline Tall Buttermere Basket Firebowl
Ivyline Tall Buttermere Basket Firebowl
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- Delivery & Returns
Free UK Delivery
DELIVERY TIME
Delivery time: 4 – 6 business days.
Orders will be delivered Monday – Friday (excluding bank and public holidays).
Furniture delivery: Free 2-man delivery to garden or a room of your choice.
AREAS WE DELIVER TO
We deliver to mainland UK, including the Channel Islands & Scilly Isles, Northern Ireland, Scottish Islands, Scottish Highlands, and the Isle Of Man.
WHERE IS MY PARCEL?
A tracking number will be supplied when your order has been confirmed. You will then be able to track your delivery on the DPD website: https://www.dpd.co.uk/service/
Return Policy
MY ITEM(S) ARRIVED DAMAGED OR FAULTY
If your item(s) arrive damaged or faulty, we are happy to offer a replacement or full refund within 14 days of delivery. Please send your order details and photographic evidence to: sales@premiumgarden.co.uk
I HAVE CHANGED MY MIND AND WISH TO RETURN MY ITEM(S)
Unfortunately, we are unable to offer free returns. Please package you item(s) and return with a delivery service of your choice within 14 days of receipt. Please send your order details, proof of posting / tracking details to sales@premiumgarden.co.uk. Once it gets back to us, we'll refund the item cost .
Please note: you are responsible for the returns cost.
HOW LONG DOES IT TAKE TO RECEIVE MY RETURN?
Once the item(s) has been returned successfully to us, we aim to process your refund within 5 working days. You will be contacted via email once we have processed the refund.